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secretary515
Jan 13, 2022
In Jobs
Operations and Admin Coordinator Salary: £20,000 pro rata Working Hours: 22.5 hours/week over 3-4 days Pension: 3% employer’s contribution Length of contract: One year fixed-term contract Reporting to: Staff Liaison of PCA’s management committee Staff reporting to this post: Volunteers Probation Period: 3 months For a downloadable PDF of the job description, please visit https://goodmoves.com/vacancy/a4s3z00000SfEhjAAF/Operations-and-Admin-Coordinator ABOUT THE PENICUIK STOREHOUSE The Penicuik Storehouse, its cafe and other projects are overseen by the Shareholders of the Penicuik Community Alliance, a Community Benefit Society. As a social enterprise we have set ourselves the mission to bring people together and make our community more resilient. In our shop we stock fresh produce, groceries, household products and toiletries that are local, environmentally friendly, organic, or fair trade to help enable people to live a healthier and more sustainable life. However, we are much more than just a shop: We run a small community cafe and production kitchen, and we provide space for community groups , workshops and events. We are proud to work together with a variety of other community projects and charities. OUR GUIDING VALUES We are a hub for our community, a place where volunteers can grow and groups can meet alongside the supply of healthy food and ethical goods. The Storehouse is founded on 3 guiding values: Good Food: Sourcing healthy, local, and seasonal food and trading fairly. We believe that producers and makers should be able to make a good living. Good for People: Our volunteers are the heart of the Storehouse. The shop and cafe are run by a team of sessional staff and volunteers. Both are invested in through our training, gaining new skills, and given space to learn. A place of Community: At the centre of our work is our community, for whom we provide a safe, comfortable, and welcoming space to meet, explore and form networks within our communities of Penicuik, Bilston and Roslin. ABOUT THE ROLE This is a varied and interesting role that supports the daily running of the Storehouse and its governance by Penicuik Community Alliance (PCA). You will be both a friendly face for volunteers and knowledgeable about the behind-the-scenes systems that keep the organisation running smoothly. A significant part of your time will be spent maintaining and developing PCA’s administrative systems and storage of data, including information about community shares, HR and governance. Other behind the scenes tasks will include the creation of publicity materials and social media content, as well as occasionally editing and updating the Storehouse website. You will help maintain good digital communications with customers and community members, responding to enquiries via email and other messaging platforms. You will work closely with the Retail and Cafe Managers and the Fresh Produce Coordinator, and between you you will cover the shop supervisor duties, allowing the Storehouse to be open seven days a week. You will gain a good working knowledge of stock, the till back-office software and other shop systems. This will in turn help you to train and support our volunteers who are crucial to the running of the shop and cafe, both front-of-house and in the kitchen. The Storehouse volunteers are valued members of our community and vital to keeping the shop and cafe open. To this end, you will help to recruit and train volunteers, manage the rota to cover absences and ensure that volunteers feel welcome and well-informed. Volunteers learn new skills as they go along, but you may also organise dedicated development evenings and produce training materials to support them. JOB DESCRIPTION Purpose of the Role Reporting to and working closely with the Retail and Cafe Managers, the part-time Operations and Administration Co-ordinator will develop and deliver administrative processes for PCA and support the two managers to keep Storehouse operations running smoothly. Main duties Supporting PCA’s Management Committee and managers through the development and maintenance of administrative systems and record keeping. Cultivating a positive and supportive atmosphere in the shop and cafe by motivating volunteers and developing a sense of team spirit, and by keeping volunteers well informed and up-to-date with developments. Taking the lead on volunteer induction, training and wellbeing, including volunteer development evenings, the creation of training resources and maintaining effective channels for communication. Scheduling the volunteer rota and making sure that volunteer contact information is up-to-date. In consultation with the managers, stock check and place weekly orders as necessary with suppliers for the shop and cafe. Shop supervisor duties, including helping to ensure that the physical presentation of the shop and cafe is attractive, clean and well stocked; responsibility for opening, closing and cash handling; main point of contact for customer enquiries. Liaising with the Fresh Produce Coordinator regarding the administration of veg boxes and other online sales. Responding to enquiries from customers and community groups. Creating publicity materials and content for social media, in collaboration with managers and the management committee to help promote and share our products and values in line with the marketing strategy. Undertake any other relevant duties as directed by the managers. Key working relationships Internal: Retail and cafe Managers, Storehouse Fresh Produce Co-ordinator, sessional staff and Storehouse volunteers. External: Suppliers, partner community groups. PERSON SPECIFICATION Essential Experience using Microsoft Office elements or Google Workspace Suite An understanding of the importance of confidentiality with sensitive information Proficient with financial and administration systems Strong organisational skills An adaptable and positive approach to work Ability to problem solve and use own initiative to work independently Ability to remain calm and work under pressure Strong personal time management Flexible approach to working hours - some weekend work will be required Basic cash handling skills Able to interact with a wide and varied customer base Experience of working with, and managing, a volunteer work base Empathy with the ethos of the Penicuik Community Alliance Enthusiasm for a growing business Ability to work in the U.K. for the length of the contract Desirable Full UK driving license Experience using website development tools Familiarity with graphic design (eg Canva) A PVG membership - or the willingness to apply for membership Knowledge of Scotland’s food systems and produce Knowledge of developing procedures and practices Application Process Please send us a cover letter detailing your experience to date and interest in the role, plus a copy of your CV. If you have any questions why not contact us to chat them through. We want to hear from you. E-mail us at hello@penicuikstorehouse.org leave your name, telephone number and details of any time preference to return the call and we’ll get back to you to have an informal chat! Please send your CV and cover letter to the Secretary at secretary@penicuikstorehouse.org by the close date. Application deadline: 5pm Friday 4th February Projected interview date: Wednesday 9th February
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secretary515
Nov 22, 2021
In Jobs
Community & Social Enterprise Cafe Lead Salary: £19 - 21,000 Hours 37.5 per week Permanent contract Pension contribution (3%) and 28 days annual leave Weekend and potential evening work required Closing date for application: 5 December (midnight) Interviews to be held at the Storehouse 14 December Successful applicant subject to 3-month probationary period ABOUT THE ROLE This is an exciting opportunity to join the team as part of the Penicuik Storehouse social enterprise, building the success of our community owned shop, café and community space in Penicuik High Street and supporting the hard work of our volunteers. We’re looking for someone who’s excited by an opportunity to work with and support a mixed group of volunteers, and sessional paid staff creating delicious, healthy food and vibrant community hotspot. You will have experience of customer service and working in a food service environment, and critically you’ll be a flexible and solid team player. The post holder will be fully responsible for the day-to-day operation of the Storehouse’s community cafe. You will: Manage and supervise the operation of a community café run by volunteers and sessional paid staff. Creating a welcoming environment for all, providing a healthy, affordable, and quality menu for the local community and groups within the Storehouse ethos of offering local, sustainable, and ethical produce. Cook and create menus for the café, and develop products for sale in the community shop Support and develop food-based events and services in response to the needs of the community. These will include initiatives to build awareness and contribute to positive well-being within the community through the café menus, as well as training courses, projects and developing partnerships with local services. In collaboration with the Retail Manager, provide café administrative support, key-holding assistance and supervision and training of volunteers to ensure suitable development opportunities and satisfaction in their role. OUR GUIDING VALUES We are a hub for our community, a place where volunteers can grow and meet alongside the creation of great seasonal and local food. The Storehouse Community Cafe is founded on 3 guiding values: Good Food: Serving healthy, affordable, local, and seasonal food. Built on the foundation of the well sourced stock of the Storehouse shop enterprise. Good for People: Our volunteers are the heart of the Storehouse. The cafe is run by a team of sessional staff and volunteers. Both are invested in through our training, gaining new skills, and given space to learn. A place of Community: At the centre of our work is our community, for whom we provide a safe, comfortable, and welcoming space to meet, explore and form networks within our communities of Penicuik, Bilston and Roslin. ABOUT THE STOREHOUSE The Penicuik Storehouse, its cafe and other projects are overseen by the Shareholders of the Penicuik Community Alliance, a Community Benefit Society. As a social enterprise we have set ourselves the mission to bring people together and make our community more resilient. In our shop we stock fresh produce, groceries, household products and toiletries that are local, environmentally friendly, organic, or fair trade to help enable people to live a healthier and more sustainable life. However, we are much more than just a shop: We run a small community cafe and production kitchen, and we provide space for community groups , workshops and events. We are proud to work together with a variety of other community projects and charities. JOB DESCRIPTION Customer Service/ Food preparation Prepare hot and cold meals and drinks to order in a timely manner and to a high standard. Plan menus, sourcing ingredients in line with the Storehouse ethos Develop and lead production of food products for sale in the Community shop Ensure a professional level of customer service is always delivered by all cafe staff. Develop and manage relationships with customers, volunteers, and suppliers to both ensure the efficient running of operations and create a welcoming and warm environment Deal with customer queries in a courteous and timely fashion. Volunteers/ sessional staff Coordinate cafe volunteers and sessional staff to ensure that the cafe is adequately staffed. Deliver training, supervision and support to cafe paid staff and volunteers. Ensure cafe volunteers are working to the volunteer agreement as set by the Management Committee. Health and Safety Adhere fully to CookSafe guidelines using HACCP (Hazard Analysis and Critical Control Points) based procedures according to most recent government regulations. Implement, update and manage CookSafe guidelines for the Storehouse in line with existing policies ensuring healthy and safe preparation, storage, cooking and serving of food and drink from the café. Food Management Organise and manage the purchasing of café supplies to enable the cafe to meet the needs of its customers by: o Undertaking weekly stock-takes o Providing weekly sales and purchasing figures to the General Development Manager o Putting a supply system in place to ensure stock control and efficient stock management TRAINING, ENTERPRISE & DEVELOPMENT Marketing and Promotion Increase turnover and profitability to create a viable and self-sustaining enterprise. Increase customer numbers by marketing and promoting the cafe. Increase the appeal of the cafe to the wider community and build community relationships. Contribute to the ongoing development of the café and the promotion of a healthy eating lifestyle. Work alongside the Retail Manager and in conjunction with subgroups of the management committee, to look creatively at the Storehouse as a whole. Using the café as a way of consulting with its users to find out what other services they would like to see provided by the Storehouse and how we can best market its services to the wider community. Training and Professional Development In conjunction with the Retail Manager, identify training requirements for sessional staff and volunteers and cooking courses to be run for a wide range of individuals within the community. Run pre-agreed cooking courses in the Storehouse for a wide range of individuals, ensuring that pre-agreed outcomes are met. Provide ongoing individual training support for café sessional staff and volunteers and provide new volunteers with a cafe induction and training session prior to starting volunteering in the Storehouse Community café. Ensure all café sessional staff and volunteers have relevant food hygiene certification according to the CookSafe guidelines and are appropriately trained to carry out the role asked of them. Development Plan, implement and evaluate the cafe on a regular basis in order that the cafe: o Continues to provide a healthy and varied menu Continues to provide food stock lines to the shop o Is run professionally and profitably o Has procedures in place to facilitate its efficient running o Expands and develops according to the needs of the Storehouse and its users Financial Undertake the following financial functions to ensure that the cafe is accountable and ultimately self-sustaining: o Undertake weekly stock-takes o Record all income and outgoings on relevant cash sheets. o Liaise closely with the Retail Manager to monitor performance o Ensure that financial sustainability is achieved and maintained by reviewing supplier pricing, menu pricing and wastage. OTHER DUTIES Work within Penicuik Community Alliance’s Equality and Diversity Policy through personal example, commitment and action, ensuring fair treatment in employment, service delivery and external communications. Adhere to our policy and procedure on confidentiality and the management and sharing of information; and to always work within the established policies and practices of policies provided within our Policy Guide Folder. To cooperate with the Retail Management. To take up arrangements for support and supervision and participate in all relevant internal meetings. To undertake other reasonable duties as requested, which may not be specified within the job description. Open and be responsible for the safe running of the Storehouse alongside the Retail Manager. This job description is not exhaustive and is liable to review following discussion with the job holder. PERSON SPECIFICATION The successful development of the Café will depend to a large extent on the imagination, initiative, and energy of the Community & Social Enterprise Cafe Lead. Alongside sound cookery skills, a combination of flexibility, enthusiasm, innovation, and organisational skills is essential. Experience required Proven cooking skills and knowledge of food. Previous experience in the food service industry at a similar level. Experience of supervising staff and volunteers. Previous customer care experience essential. Proven management and organisational skills - with thoroughness and attention to detail. Proven leadership and ability to work on own initiative without supervision. Proven interpersonal skills - able to develop good work relationships, enjoy meeting and working with people at all levels and from diverse walks of life. Energy and vision to see tasks through to successful completion. Skills required Food preparation skills. Good understanding of food hygiene and preparation. Good understanding of health and safety issues and ability to implement procedures to ensure compliance. Strong interest in, or knowledge of, special dietary requirements and wholesome food. Excellent organisational ability. Catering - a love of food, good presentation skills, imaginative menu and daily specials creation. IT - good command of MS Office especially Word & Excel. Financial - stock control and budgeting. Formal qualifications Level 3 Food Hygiene certificate (or must be willing to work towards if successful). Other qualifications relevant to role Other Desirable Skills and Experience Familiarity with the Storehouse and the community of Penicuik and the surrounding area. Supervisory experience in a commercial catering environment, including counter service/front of house and food preparation. Ability to lead a team with varying talents and skills and work on own initiative. A positive and flexible approach to work and the ability to remain calm under pressure. Supporting, mentoring and encouraging volunteers to develop new skills and confidence and prepare for the workplace. Experience of leading and running cooking courses with a variety of individuals or groups. The post will be subject to an enhanced PVG application, please state if you are an existing member or not. HOW TO APPLY For more information please contact a member of the Management Committee on alasdair@penicuikstorehouse.org . Application Please supply: A CV A cover letter (max 1 side A4) - please outline experience, examples and motivation. Please provide name and contact details of 2 people who can provide references. To be sent to: secretary@penicuikstorehouse.org Shortlisting will be complete by 5 December, interviews are planned for the 14 December
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secretary515
Jul 06, 2021
In Jobs
Community Shop Manager Salary: £22,000 (with regular pay reviews) Hours: 37.5 per week Fixed term contract (starting ASAP until 31st March 2022), with likelihood to be extended Pension contribution (3%) and 28 days annual leave Weekend and potential evening work required Closing date for application: Thursday 15th July 2021 (midnight) Interviews to be held at the Storehouse Monday 19th July 5-8pm Successful applicant subject to 3 month probationary period A new and exciting opportunity has arisen for a Shop Manager to join The Storehouse in Penicuik, our community owned social enterprise in the heart of Penicuik, Midlothian. We’re very excited about this change and as Shop Manager you will be responsible for the day-to-day management of the shop but will also have the opportunity to contribute to the development and growth of this community business. We are looking for someone who shares our values; who understands what we’re trying to achieve and why, and who wants to be a part of building this community initiative! As shop manager you will be key to our success working with us to develop the business. You will be the first point of contact providing our customers with a professional and friendly customer experience. We want our shop to be a friendly and relaxed environment for our customers to visit, a hub of the community. We also want you to be informative and passionate about providing our customers with guidance about the benefits of healthy eating, purchasing local produce and celebrating the love of good local food at the heart of the community. Alongside this it is essential that you have some food retail and shop management experience. We want you to ensure the shop runs smoothly, is well stocked and generates sales to ensure the continued success of the social enterprise for the local and wider community. If you think this role is for you, then full details of the job, skills and experience required can be found in our job description. If you think you have the skills and experience to do the job, you’re excited about this role and want to be part of this community initiative then we want you to apply! OUR COMMUNITY SHOP GUIDING VALUES This will not be any shop, it will be a hub for the community, a place where volunteers can grow and these meet alongside the creation of great seasonal and local food. The vision of the Storehouse is founded on these 3 guiding values: Penicuik Community Alliance is a community benefit society owned and controlled by residents of EH26 and EH25 (Penicuik, Roslin, Bilston and surrounding areas in these postcodes). It exists to trade to the benefit of these communities. This community benefit takes 3 forms: Economic – supporting local trade in the town centre of Penicuik by increasing use of local shops, working with local suppliers, makers, and traders and other community organisations to benefit the economy of the town and surrounding areas. Sustainable and Ethical – providing ethically sourced sustainably produced local goods and services. Inclusive – offering employment, training, learning, and volunteering opportunities to local people; and working with others to enable all residents to gain access to healthy food. “ ABOUT THE STOREHOUSE The Penicuik Storehouse, it’s shop, cafe and other projects are overseen by the Shareholders of the Penicuik Community Alliance, a Community Benefit Society. As a social enterprise we have set ourselves the mission to bring people together and make our community more resilient. In our shop we stock fresh produce, groceries, household products and toiletries that are local, environmentally friendly, organic, or fair trade to help enable people to live a healthier and more sustainable life. Job Description: Main Duties and Responsibilities Financial monitoring and margins Ensuring cashing up at end of day is completed, financial record maintenance and depositing cash Ensuring profitability by monitoring income and profit in line with targets set by the finance and retail working groups Setting margins in line with agreed average with finance and retail working groups Working with other staff to monitor and reduce wastage Product range: Researching new products to stock in collaboration with others Gathering feedback from customers about which products to stock Liaising with existing and potential suppliers Liaising with sale or return local community suppliers (gift shop) & associated operations Negotiating with suppliers about which products to stock Liaising with community stall holders Marketing & Promotions: Promoting the storehouse ethos throughout day to day operations Leading on special promotions Awareness and monitoring of market trends and community needs Initiate changes to improve the customer experience and shop purspose Maximising social media and other media outlets for promotions and connection with our community Updating internal and external signage People Management: Line management of key support staff roles, and trainee posts Manage shop rotas to ensure full cover during opening hours Recruiting, supporting and training volunteers and staff Managing and supporting a diverse group of volunteers in collaboration with the volunteer working group Providing retail operations related training to volunteers Creating an environment where the storehouse retail team can do their best work Health and safety/Regulatory Compliance: Ensuring standards for quality customer service, health and safety and food safety are met Ensure full regulatory compliance and keep abreast of regulatory changes Customer Care: Respond to customer concerns and comments Ensure The Storehouse is a welcoming and friendly environment for customers, staff and volunteers Other Duties: Work with the café manager and cafe volunteers, e.g. on product production, use (e.g. minimising food waste) and joint promotions. Management of the Refillery in connection with our partners Penicuik Community Development Trust Work with all staff and volunteers to ensure development and use of the events space Development of events with support from the management committee Attend occasional evening Committee meetings Lifting and moving of heavy stock may be involved Carry out any other reasonable duties that may be required. The Future Developments We have wider ambitions to develop our social role such as promoting seasonality, waste reduction, and promoting healthy eating and educational activities and work with local schools. We would like you to help us achieve our goals and shape the future of The Storehouse, with our customers and their needs at the heart of the business. Application Process Please send us a cover letter detailing your experience to date and interest in the role, plus a copy of your CV. If you have any questions why not contact us to chat them through. We want to hear from you. E-mail us at nim@penicuikstorehouse.org leave your name, telephone number and details of any time preference to return the call and we’ll get back to you to have an informal chat! Please send your CV and cover letter to the secretary at secretary@penicuikstorehouse.org by the close date. Interview Dates Selected candidates will be invited to interview at one of the following times: Monday 19th July Storehouse Cafe 5pm, 6pm, 7pm and 8pm
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secretary515
Dec 21, 2020
In Jobs
Community & Social Enterprise Café Manager Salary: £19 - 21,000 (dependent on experience) Hours: 37.5 per week Fixed term contract (31st July 2021), with likelihood to be extended Pension contribution (3%) and 28 days annual leave Weekend and potential evening work required Closing date for application: 10th January 2021 (midnight) Interviews to be held at the Storehouse 3-7pm 19th & 20th January Successful applicant subject to 3 month probationary period ABOUT THE ROLE An exciting opportunity to join the team as part of the Penicuik Storehouse social enterprise has arisen, built on a foundation of dreams of a community owned asset in a revived Penicuik High Street and the hard work of our volunteers over the last few years. We’re looking for someone who’s excited by an opportunity to work with and support a mixed group of volunteers, creating delicious, healthy food and vibrant community hot-spot. You will have experience of customer service and working in a food serving environment, and critically you’ll be a flexible and solid team player. The post holder will be fully responsible for the day to day operation of the Storehouse’s community cafe. The success of the Café is dependent on the effectiveness of the manager. You will: 1. Manage and supervise the operation of a community café run by volunteer staff. Creating a welcoming environment for all, the café will provide a healthy, affordable and quality menu for the local community and groups using the Storehouse. 2. Support and develop the delivery of food based events and services in response to the need of the community. These will include initiatives to build awareness and contribute to positive well-being within the community; both through the café, along with running extra training, courses, projects and developing partnerships with local services. The role will be critical in development of a future program of events and services in line with the Storehouse strategic vision, as set by the Management Committee of the PCA. 3. In collaboration with the General Development Manager, provide café administrative support, key-holding assistance and supervision of volunteers to ensure suitable development opportunity and satisfaction in their role. OUR COMMUNITY CAFE GUIDING VALUES This will not be any café, it will be a hub for the community, a place where volunteers can grow and these meet alongside the creation of great seasonal and local food. The vision of the Storehouse Community Café is founded on these 3 guiding values: Good Food: Serving healthy, affordable, local and seasonal food. Built on the foundation of the well sourced stock of the Storehouse shop enterprise. Good for People: Our volunteers are the heart of the Storehouse. The café is run by a team of well supported volunteers, who enjoy their volunteer journey with us. They are invested in with regards to training, new skills and the space to learn. A place of Community: At the centre is the community, for whom we provide a safe, comfortable and welcoming space to meet, explore and form networks within. ABOUT THE STOREHOUSE The Penicuik Storehouse, it’s café and other projects are overseen by the Shareholders of the Penicuik Community Alliance, a Community Benefit Society. As a social enterprise we have set ourselves the mission to bring people together and make our community more resilient. In our shop we stock fresh produce, groceries, household products and toiletries that are local, environmentally friendly, organic, or fair trade to help enable people to live a healthier and more sustainable life. However, we are much more than just a shop: We’ve received funding for an exciting climate change project, run a small community café and training kitchen, and we are developing an indoor market hall, as well as spaces for workshops and events. We are proud to work together with a variety of other community projects and charities. JOB DESCRIPTION DAILY MANAGEMENT OF THE CAFE Volunteers Coordinate café volunteers to ensure that the café is adequately staffed. Manage training, supervision and support to café volunteers. Ensure café volunteers are working to the volunteer agreement as set by the Management Committee. Customer Service Ensure a professional level of customer service is delivered by all café staff at all times. Prepare hot and cold meals and drinks to order in a timely manner and to a high standard. Develop and manage relationships with customers, volunteers and suppliers to both ensure the efficient running of operations and create a welcoming and warm environment Deal with customer queries in a courteous and timely fashion. Health and Safety Adhere fully to CookSafe guidelines using HACCP (Hazard Analysis and Critical Control Points) based procedures according to most recent government regulations. Implement, update and manage CookSafe guidelines for the Storehouse in line with existing policies ensuring healthy and safe preparation, storage, cooking and serving of food and drink from the café. Food Management Organise and manage the purchasing of café supplies to enable the café to meet the needs of its customers by: o Undertaking weekly stock-takes o Providing weekly sales and purchasing figures to the General Development Manager o Putting a supply system in place to ensure stock control and efficient stock management TRAINING, ENTERPRISE & DEVELOPMENT Marketing and Promotion Increase turnover in order to create a viable and self-sustaining enterprise. Increase customer numbers by marketing and promoting the café. Increase the appeal of the café to the wider community and build community relationships. Contribute to the ongoing development of the café and the promotion of a healthy eating lifestyle. Work alongside the General Development Manager and in conjunction with subgroups of the management committee, to look creatively at the Storehouse as a whole. Using the café as a way of consulting with its users to find out what other services they would like to see provided by the Storehouse and how we can best market its services to the wider community. Training and Professional Development In conjunction with the General Development Manager, identify training requirements for volunteers and cooking courses to be run for a wide range of individuals within the community. Run pre-agreed cooking courses in the Storehouse for a wide range of individuals, ensuring that pre-agreed outcomes are met. Provide ongoing individual training support for café volunteers and provide new volunteers with a café induction and training session prior to starting volunteering in the Storehouse Community café. Ensure all café volunteers have relevant food hygiene certification according to the CookSafe guidelines and are appropriately trained to carry out the role asked of them. Development With the support of the General Development Manager, plan, implement and evaluate the café on a regular basis in order that the café: o Continues to provide a healthy and varied menu o Is run professionally and profitably o Has procedures in place to facilitate its efficient running o Expands and Develops according to the needs of the Storehouse and its users Financial Undertake the following financial functions in order to ensure that the cafe is accountable and ultimately self-sustaining: o Undertake weekly stock-takes o Record all income and outgoings on relevant cash sheets. o Liaise closely with the General Development Manager to monitor performance o Ensure that financial sustainability is achieved and maintained by reviewing supplier pricing, menu pricing and wastage. OTHER DUTIES Work within Penicuik Storehouse and Penicuik Community Alliance’s Equality and Diversity Policy through personal example, commitment and action, ensuring fair treatment in employment, service delivery and external communications. Adhere to our policy and procedure on confidentiality and the management and sharing of information; and to work at all times within the established policies and practices of policies provided within our Policy Guide Folder. To cooperate with requests from The General Development Management. To take up arrangements for support and supervision and participate in all relevant internal meetings. To undertake other reasonable duties as requested, which may not be specified within the job description. To work in close liaison with the General Development Manager and to open up and be responsible for the safe running of the Storehouse in the absence of the General Development Manager. This job description is not exhaustive and is liable to review following discussion with the job holder. PERSON SPECIFICATION The successful development of the Community Café will depend to a large extent on the imagination, initiative and energy of the Community & Social Café Manager. A combination of flexibility, enthusiasm, innovation and sound organisational skills is essential. Experience required Previous experience of working in the food service industry at a similar level. Experience of supervising volunteers. Previous customer care experience essential. Proven management and organisational skills - with thoroughness and attention to detail. Proven leadership and ability to work on own initiative without supervision. Proven cooking skills and knowledge of food. Proven interpersonal skills - able to develop good work relationships, enjoy meeting and working with people at all levels and from diverse walks of life. Energy and vision to see tasks through to successful completion. Skills required Good understanding of the principles of food hygiene and preparation. Good understanding of health and safety issues and ability to implement procedures to ensure compliance. Basic food preparation skills. Strong interest in, or knowledge of, special dietary requirements and wholesome food. Excellent organisational ability. Catering - a love of food, good presentation skills, imaginative menu and daily specials creation. IT - good command of MS Office especially Word & Excel. Financial - stock control and budgeting. Formal qualifications Level 3 Food Hygiene certificate (or must be willing to work towards if successful). Other qualifications relevant to role Other Desirable Skills and Experience Familiarity with the Storehouse and the community of Penicuik and the surrounding area. Supervisory experience in a commercial catering environment, including counter service/front of house and food preparation. Ability to lead a team with varying talents and skills and work on own initiative. A positive and flexible approach to work and the ability to remain calm under pressure. Supporting, mentoring and encouraging volunteers to develop new skills and confidence and prepare for the workplace. Experience of leading and running cooking courses with a variety of individuals or groups. The post will be subject to an enhanced PVG application, please state if you are an existing member or not. HOW TO APPLY For more information please contact a member of the Management Committee on nim@penicuikstorehouse.org - please note that while the Storehouse will remain open during the post Christmas lockdown, that we will be busy meeting the community’s needs for local food and volunteers in the store will not be able to answer questions relating to this role. Application Please supply: A CV A cover letter (max 1 side A4) - please outline experience, examples and motivation Please provide name and contact details of 2 people who can provide references. To be sent to: secretary@penicuikstorehouse.org Shortlisting will be complete by 15th January, due to current circumstances and pressure on the Storehouse during Tier 4 we’re sadly unable to notify those who are unsuccessful or provide feedback. COVID-19 disclaimer The full time hours offered for this post are dependent on the latest COVID-19 operating guidelines for the hospitality sector, issued by the Scottish Government. With this in mind there is a chance that the successful candidate will begin the role on reduced hours until we can operate the cafe at full capacity and payment of salary will be adjusted accordingly. We hope to have a better understanding of how new restrictions will affect how the cafe operates by the time we complete shortlisting on 15th January. The uncertainty caused by the covid pandemic affects all of us and we would be interested to discuss how best to structure the working arrangements so that we come up with a solution which is fair to both parties.
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